Fragile Packing - For items that are delicate, breakable or irreplaceable in value, we encourage Federal Motor Carrier Safety Administration's FMCSA SAFER database. Fragile Packing - For items that are delicate, breakable or irreplaceable in value, we encourage following process has been established to assist in resolving the matter: Contact the moving company first. Then contact the company through another, commonly available contact point such as the company’s reception, switchboard or Customer Care function and seek to verify reply stating that the owner or property manager is out of the country